Shipping policy
If you have a problem with your order, send an email to kecisasife15@gmail.comand we’ll be sure to help you out!
Shipping Information
- We are NOT responsible for orders delivered to an incorrect address supplied by the sender. Please check your shipping address twice before placing your order.
- Once your order has been placed (including subscriptions), we cannot cancel orders or make any changes to the following: items in the order, shipping address, payment method, or shipping method.
- All orders over $35 qualify for free standard shipping.
- All orders under $35 in the noncontiguous USA (Hawaii and Alaska) will be charged a flat shipping rate of $15. We do not ship to Guam, Marshall Islands, Puerto Rico, or US Virgin Islands.
- All orders in the contiguous USA will be charged a flat shipping rate of $7 if they contain a hazmat product. “Hazmat” might sound scary, but it just means some of our products (made with compressed air or containing alcohol) are regulated when shipping. Here is a list of items considered hazmat.
- We do not offer expedited shipping options currently.
- With FedEx Smartpost, your package is delivered to your local post office by FedEx, then final delivery is made by USPS. Typical transit time is 7 days.
- Orders ship from our Orlando warehouse Monday through Friday, excluding U.S. holidays.
- Continuous spray products (like Sunscreen Sprays and Hand Sanitizers) cannot be shipped outside of the contiguous USA or to PO boxes due to federal regulations.
- We do not ship internationally, but please email kecisasife15@gmail.com to see if our products have hit your stores yet!
Shipping Rates
| Contiguous USA - Over $35 | Free |
| Contiguous USA - Under $35 | $7.00 |
| Non-Contiguous USA | $15.00 |